Privacy Policy for Free Psychic Chat
Effective Date: September 3, 2025
1. Introduction
Welcome to Free Psychic Chat (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our free psychic chat feature.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
We collect information to provide and improve our services. The types of information we collect are:
- Information You Provide Directly:
- Account Information: When you register or start a chat, you may provide us with information such as your name, email address, and date of birth (for services like astrology readings).
- Chat Content: The conversations you have with our psychic advisors are a core part of our service. This includes the questions you ask and the details you share during your readings.
- Payment Information: If you choose to continue a reading beyond the free introductory period, we will collect payment information, such as credit card details. This information is processed securely by our third-party payment processors. We do not store your full credit card information on our servers.
- Communications: If you contact us directly via email or other support channels, we will collect the information you provide in your communications.
- Reviews and Feedback: Any reviews or testimonials you choose to submit about our advisors.
- Information We Collect Automatically:
- Usage Data: We automatically collect information about how you interact with our services, such as your IP address, browser type, device information, pages visited, and the time and date of your visits.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience, remember your preferences, and gather analytics data. You can control the use of cookies through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: To connect you with psychic advisors, facilitate your readings, process payments, and manage your account.
- To Improve Our Services: To analyze usage patterns, troubleshoot technical issues, and improve the functionality and user experience of our platform.
- To Communicate With You: To send you service-related notifications, respond to your inquiries, and provide customer support. We may also send you promotional offers or newsletters if you have opted in to receive them.
- For Security and Fraud Prevention: To protect the security and integrity of our platform, our users, and our advisors.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We are committed to your confidentiality. We do not sell your personal information. We only share your information in the following limited circumstances:
- With Psychic Advisors: The content of your chat and any information you share is accessible to the psychic advisor you have chosen for the purpose of providing your reading. Our advisors are bound by a strict code of ethics to maintain confidentiality.
- With Third-Party Service Providers: We use trusted third-party companies to perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These providers only have access to the information necessary to perform their functions and are obligated to protect your information.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
We take the security of your personal information very seriously. We implement a variety of security measures, including SSL (Secure Socket Layer) encryption, to protect your data from unauthorized access, use, or disclosure. All conversations between you and your advisor are encrypted to ensure your privacy.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have on you.
- The right to object to the processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
You can exercise these rights by contacting us at the email address below.
8. Children’s Privacy
Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: admin@freepsychic.chat